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How DO I BOOK A RETURN?

As our team have been purchasing and finding vintage clothing around the globe for years we understand that returning an item can be disappointing so we've made the process as easy as possible.

You can learn more and lodge a return using the button below!

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

How Can I TRACK MY ORDER?

Once you’ve placed your order, you’ll receive a confirmation email from us.

When your order is on its way you’ll also receive another email from the courier with your tracking number.

Keep an eye out for these emails in your inbox (and junk folder too). It can take up to 24 hours to receive tracking information.

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

can i get measurements for AN item?

Of course! Link us the item via live chat, email or text using the options below and we will grab measurements for you.

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

HOW LONG DOES SHIPPING TAKE?

You can view all of our shipping information by clicking the button below:


STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

HOW CAN I GET IN TOUCH WITH YOU?

Cant find the answer you're looking for here? Click the button below to head to our contact us page:

 
STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

are these items authentic?

Yes! As Australia and New Zealand's leading online vintage store, all our items are genuine and authentic vintage, which means they have been previously owned and can be up to 30 years old. Signs of minor wear and tear, fading, marks, etc is likely, however all of our items have detailed information on the product page for any defects or minor marks.

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

Where can i buy an e-gift card?

Looking to grab a Restated Vintage E-Gift Card? Click the button below:


STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

wHAT IS one of a kind vintagE?

All of our items are one of a kind vintage. This means that we only have one of each product on our website, we may find another identical piece in a different drop but it is impossible for us to predict when we will get an exact item back in stock. As frustrating as it can be to miss out on an item you love, it's also what makes vintage clothing special and you won't see anyone else wearing it!

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805

CAN I RETURN SNEAKERS?

Returns Based on Change Of Mind

Due to the nature of our consignment platform for sneakers, we are unable to offer refunds, exchanges or swaps of any kind - including if you ordered the wrong size.

So please make your purchase carefully!

The good news is you can always resell with us if you no longer want your item.

STILL NEED HELP? YOU CAN GET IN TOUCH VIA LIVE CHAT, EMAIL SALES@RESTATEDVINTAGE.COM OR TEXT AT +61 488 824 805